Terms of business, in plain English.
The short version of how we work.
On this page
Last updated July 2026
Who we are
SCOTT&YOUNG LTD, Thame, Oxfordshire. Company no. 16697821.
Quotes & payment
Fixed quotes before work begins. Projects: 50% to start, 50% on delivery. Retainers and monitoring: billed monthly in advance, no minimum term and no notice period. Stop whenever you choose. If a month's payment is not received the service is suspended until the account is brought up to date, and resumes as soon as it is.
VAT
SCOTT&YOUNG LTD is not VAT registered. The published price is the price you pay. There is no VAT to add.
The Thame Pledge
Businesses registered at a Thame address receive 50% off listed prices, on all services, as a standing rate.
Ownership
On final payment you own all deliverables: domains, sites, content, design files and accounts.
Ad budgets
Paid directly by you to the platform; our management fee is separate.
AI use
We use AI tools in production; all output is human-reviewed. Your data is never used to train AI models.
Liability
Limited to fees paid in the preceding 3 months; nothing excludes liability that cannot be excluded by law.
Governing law
England and Wales.