Your data, plainly.

SCOTT&YOUNG LTD (company no. 16697821, registered in Thame, Oxfordshire OX9 3YN) is the data controller for this website.

What we collect

Information you submit through our forms (name, business name, email, phone, message), and privacy-respecting analytics that use no cookies and do not track you across sites.

Why

To respond to your enquiry, deliver your Visibility Audit, process Thame Pledge applications, or send our newsletter if you subscribed. Lawful basis: consent (forms are opt-in) and legitimate interest (responding to enquiries).

Where it lives

Securely in our database (Supabase, hosted in the EU) and our email system. We never sell your data, and we never use it to train AI systems.

How long

Enquiries and audit records: 24 months. Newsletter: until you unsubscribe.

The Visibility Audit — what happens with your details

When you request a free Visibility Audit we collect three things: your company name, your web address, and an email address. With your consent (the tick box on the form), we then:

• Run an automated analysis of your publicly available online presence — your website, search listings, reviews and social profiles. We only look at information that is already public.
• Send your scored report to the email address you gave us. We use that address only to deliver the report and, if you reply, to continue that conversation. No marketing lists, no cold calls.
• Store your report and a prepared improvement plan in our database, under a unique reference code, so that if you contact us we can pick up exactly where the report left off. This is kept for 24 months, then deleted.
• Notify ourselves internally that your report has been produced, so a human can review it before anything is sent.

Consent is the lawful basis for all of the above, and you can withdraw it at any time — email us and we delete your report, your address and the stored plan.

Your rights

Access, correction, deletion, portability, and complaint to the ICO (ico.org.uk). Email us to exercise any of them.

Cookies

This site uses no advertising or tracking cookies. Our analytics are cookie-free and anonymous. Essential cookies only where a function requires them — we tell you before they load.